Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Peggy Lyden

September 20, 2023

5  out of  5 rating by Peggy Lyden
"I had a virtual visit with Jen for my annual review. It was just as personal as an office visit, but worked better for my schedule. Jen was thorough and explained things well. She remembered notes from our last meeting, so I did not have to repeat anything."

Neil Spofford

September 5, 2023

5  out of  5 rating by Neil Spofford
"Jen’s office reached out to us proactively to schedule an appointment to evaluate our needs. Jen took all the time we needed to explain our coverages. We made a few changes and now feel comfortable that we are covered for everything we want in the amounts we need. Jen answered all of our many questions. She is very personable and professional. Thank you, Jen."

Emma Rand

September 1, 2023

5  out of  5 rating by Emma Rand
"Like a good neighbor she is always there with the cheapest rates and just informed me my rates are going down awesome!!!!!"

Kenneth Emde

August 24, 2023

5  out of  5 rating by Kenneth Emde
"Jen Johnston has been our agent for many years. We have great confidence in her knowledge of State Farm products and sound advice."

Kea Sparkman

August 23, 2023

5  out of  5 rating by Kea Sparkman
"Jen and her team are very professional and understanding. Every time we have contacted them they either pick up the phone or responded back very promptly electronically. They always answer our questions and put our minds at ease. They usually give us more than enough information that will be beneficial for my family's situation. Thank you Jena and team for all your help in making sure our family has the coverage we need!"

Stephanie Pfeiffer

August 17, 2023

2  out of  5 rating by Stephanie Pfeiffer
"I have been a customer of State Farm Insurance for over 30 years. I was with a wonderful agent who retired. Jen took over his accounts. Unfortunately there have been many mistakes made by Jen’s team. Recently more mistakes have been made by her team that resulted in our policy rate doubling. After complaining Jen blindly and without my knowledge or consent transferred our 7 policies to another agent.without even advising us. I feel she runs this practice unprofessionally. I would not recommend this agent."

JoEll_Brian Shade

August 14, 2023

5  out of  5 rating by JoEll_Brian Shade
"Jen was great. Extremely knowledgeable and was able to help save us a lot of money on our car insurance."

Wakatunga

August 12, 2023

5  out of  5 rating by Wakatunga
"Jen and her office team have provided our family with excellent service, and they always bring their "A" game anytime we have questions or issues."

brad schliesing

August 11, 2023

5  out of  5 rating by brad schliesing
"Informative, Knowledgeable, very personable, and fun to work with."

ROGER Davin

August 3, 2023

5  out of  5 rating by ROGER Davin
"Thorough, competent person to person help changing auto and renter's insurance. Friendly, engaging Agent answered questions fully in an unhurried manner"

Cody Spahr

July 27, 2023

5  out of  5 rating by Cody Spahr
"Very knowledgeable and doesn’t try to force you into anything as they just want to get you the best possible insurance! Definitely will be referring everyone I know to them."

Cory Larson

June 29, 2023

5  out of  5 rating by Cory Larson
"Jen and her State Farm team have been amazing to me. I've used many different companies over the last twenty years. Prices can vary but overall I've found State Farm to be competitive. Most importantly, Jen has always responded to my questions quickly and has proactively searched for ways to save me money. I highly recommend her team."

Brock Eastlund

June 26, 2023

5  out of  5 rating by Brock Eastlund
"I worked with Craig and Jen on a multi line policy that includes 2 vehicles, homeowners insurance and a liability policy. They were extremely thorough and we found that our current policy was lacking with our other insurer travelers. We are very happy that we now have the proper coverages in place and can rest easy."

Lorrie Miller

June 23, 2023

5  out of  5 rating by Lorrie Miller
"I have been with State Farm for 30+ years! Jen and her team have always been helpful and easy to work with. They answer my questions and make sure all my policies are up to date and reflect my current circumstances. I highly recommend Jen Johnston!"

Diane Esby

June 16, 2023

5  out of  5 rating by Diane Esby
"My State Farm Agent, Jen Johnston, is a very professional and knowledgeable person. She explains everything in detail and answers any questions I have. She keeps me updated on any changes to my policies. I am extremely pleased with all my interactions with her and would most certainly recommend Jen Johnston and State Farm Insurance to anyone."

J

June 13, 2023

5  out of  5 rating by J
"It's just so nice to not have to worry a out being taken advantage of. Great communication, kind and polite. I'm staying local from now on."

Jody Huston

May 20, 2023

5  out of  5 rating by Jody Huston
"Been working with Jen and her team for years. I appreciate that they reach out to me for annual reviews and are quick to answer questions. Always pleasant to work with!"

Menendez Family

April 21, 2023

5  out of  5 rating by Menendez Family
"Jen Johnston is a highly knowledgeable State Farm Agent who uses kindness and friendliness to provide support and service to her clients. I have been with her for 15-plus years. She and her staff have always been responsive to my questions and concerns. She explains the intricacies of my auto and home policies thoroughly and with patience. She gets us!"

Amy Crowder

April 13, 2023

5  out of  5 rating by Amy Crowder
"Jen and her team are fantastic to work with! They answer questions in a timely manner and have done a great job with helping me adjust my policy when needed. I recommend her as an insurance agent if you want great, friendly customer service!"

Gary Grufman

March 20, 2023

4  out of  5 rating by Gary Grufman
"Good experience."

Justin “JLaw”

March 15, 2023

5  out of  5 rating by Justin “JLaw”
"I have been a customer for over 10 years with Jen. She helped me insure my first motorcycle which was amazing as a young adult. Her team is always professional and courteous. Not pressured into buying anything you don't want to. If you are looking around look no further."

PJ

March 10, 2023

5  out of  5 rating by PJ
"Jen and her team do an excellent job! I have been partnered with them for many years and a I particularly appreciate the annual review of all my policies to ensure I have the appropriate level of coverage for my needs. over the many years she has proven to be very professional and easy to talk to about my specific needs! They have also been extremely responsive to claims, which I truly appreciate."

Marge Brchan

February 8, 2023

5  out of  5 rating by Marge Brchan
"Jen has been our State Farm agent for almost 10 years. She has given us top notch service! She has advised us and worked with us to make sure we are adequately covered as cost effectively as possible. She patiently answers our questions and provides us with the information we need to make informed decisions as our needs change. When we have had claims, she has worked with us to assure State Farm was right there to help us recover our losses."

Vickie Robinson

January 31, 2023

5  out of  5 rating by Vickie Robinson
"Jen is a great insurance agent. Brandon is also very personable and helpful. Jen explains everything very well, ensures you have the coverage you need without overselling. I have been a long-time satisfied customer and highly recommend Jen at State Farm."

Mary Dee McEvoy

January 27, 2023

5  out of  5 rating by Mary Dee McEvoy
"Jen has always been so helpful to us. She suggests ways to save us money on all our insurance needs. When our home was burgles she guided us through the work needed to obtain our payments. We highly recommend her!"