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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jody Huston

May 20, 2023

5  out of  5 rating by Jody Huston
"Been working with Jen and her team for years. I appreciate that they reach out to me for annual reviews and are quick to answer questions. Always pleasant to work with!"

Menendez Family

April 21, 2023

5  out of  5 rating by Menendez Family
"Jen Johnston is a highly knowledgeable State Farm Agent who uses kindness and friendliness to provide support and service to her clients. I have been with her for 15-plus years. She and her staff have always been responsive to my questions and concerns. She explains the intricacies of my auto and home policies thoroughly and with patience. She gets us!"

Amy Crowder

April 13, 2023

5  out of  5 rating by Amy Crowder
"Jen and her team are fantastic to work with! They answer questions in a timely manner and have done a great job with helping me adjust my policy when needed. I recommend her as an insurance agent if you want great, friendly customer service!"

Gary Grufman

March 20, 2023

4  out of  5 rating by Gary Grufman
"Good experience."

Justin “JLaw”

March 15, 2023

5  out of  5 rating by Justin “JLaw”
"I have been a customer for over 10 years with Jen. She helped me insure my first motorcycle which was amazing as a young adult. Her team is always professional and courteous. Not pressured into buying anything you don't want to. If you are looking around look no further."

PJ

March 10, 2023

5  out of  5 rating by PJ
"Jen and her team do an excellent job! I have been partnered with them for many years and a I particularly appreciate the annual review of all my policies to ensure I have the appropriate level of coverage for my needs. over the many years she has proven to be very professional and easy to talk to about my specific needs! They have also been extremely responsive to claims, which I truly appreciate."

Lorrie Miller

February 20, 2023

5  out of  5 rating by Lorrie Miller
"I have been with State Farm for 30+ years! Jen and her team have always been helpful and easy to work with. They answer my questions and make sure all my policies are up to date and reflect my current circumstances. I highly recommend Jen Johnston!"

Marge Brchan

February 8, 2023

5  out of  5 rating by Marge Brchan
"Jen has been our State Farm agent for almost 10 years. She has given us top notch service! She has advised us and worked with us to make sure we are adequately covered as cost effectively as possible. She patiently answers our questions and provides us with the information we need to make informed decisions as our needs change. When we have had claims, she has worked with us to assure State Farm was right there to help us recover our losses."

Vickie Robinson

January 31, 2023

5  out of  5 rating by Vickie Robinson
"Jen is a great insurance agent. Brandon is also very personable and helpful. Jen explains everything very well, ensures you have the coverage you need without overselling. I have been a long-time satisfied customer and highly recommend Jen at State Farm."

Mary Dee McEvoy

January 27, 2023

5  out of  5 rating by Mary Dee McEvoy
"Jen has always been so helpful to us. She suggests ways to save us money on all our insurance needs. When our home was burgles she guided us through the work needed to obtain our payments. We highly recommend her!"

Lisa Emond

December 21, 2022

5  out of  5 rating by Lisa Emond
"Jen and Brandon were super helpful and knowledgeable, asking questions to get me the best discounts possible. Also very friendly and sympathetic to my experience with Liberty, making sure to explain their coverages thoroughly so I wouldn't be stuck in that situation again. Thank you!"

Charlette Dalluge

December 14, 2022

5  out of  5 rating by Charlette Dalluge
"I just switched from Progressive Auto and Home to State Farm, not only did I get better coverages... I am paying less. :) Jen Johnston is super helpful and knowledgeable. She gave me her time and was patient in answering all my questions, and giving me useful information I had never been given with Progressive. I would/will recommend anyone looking to switch their providers to check out State Farm."

Randi James

November 5, 2022

5  out of  5 rating by Randi James
"If you are afraid of insurance, or don’t understand insurance, or in general just don’t like talking about insurance….Jen will help simplify it and make sure you are covered appropriately. Ask her about her “why”, and her story as to why she went into insurance. She truly wants to make sure you are covered in case of the unforeseen because she cares about people. She’s always available to help, and makes a point to get to know your story in order to provide the best coverage for you. Thanks Jen for watching out for our family!"

Julie Lindner

November 4, 2022

5  out of  5 rating by Julie Lindner
"Jen & her team were very friendly and receptive. They were extremely thorough in reviewing my profile and insurance requirements; patient with all inquiries and extremely competitive with all policies that were quoted. They won my business from an agent, and company, that I was with for two decades with friendliness, honesty, and thoroughness. Give them the opportunity to win your business!"

Meyanna Hayes-Neufield

September 28, 2022

5  out of  5 rating by Meyanna Hayes-Neufield
"Jen is an incredible business partner; it's been a true joy to work with her to build a team that'll take care of their community with integrity and passion."

Kristi Jorgenson

June 28, 2022

5  out of  5 rating by Kristi Jorgenson
"Jen and her team are wonderful - responsive and great customer service. I would highly recommend her agency to my friends and family"

Allie Skjerven Boyd

June 14, 2022

5  out of  5 rating by Allie Skjerven Boyd
"We have been clients of Jen's for almost 10 years, across 2 houses, 5 vehicles, and other assets/policies, and have only good things to say about her and her level of service. She is prompt to respond, takes the time to listen to your questions and concerns, and can explain the many nuances of insurance so that you can make informed decisions. We are currently in the middle of a storm damage claim and she and her team have made the process as stress-free as possible from the insurance side of things. We highly recommend choosing Jen as your insurance agent."

Lindsay Wheeler

June 3, 2022

5  out of  5 rating by Lindsay Wheeler
"We use Jen as our insurance agent and she and her team have been fabulous! I purchased a new vehicle and of course I had a rock crack my windshield the same week as I purchased it. I reached out and she had someone to my home the very next business day to replace it! Talk about amazing customer service! We are beyond happy with how our claim was handled. Jen and her team are the best! Thank you!!"

Matt Zacher

May 20, 2022

5  out of  5 rating by Matt Zacher
"Jen is a great communicator, very quick to respond to questions/concerns. She’s very helpful & will do whatever it takes to get the answer you need. Highly recommend!"

Mark Korbel

May 19, 2022

5  out of  5 rating by Mark Korbel
"Excellent service! Wonderful to be able to get immediate service and answers. You will always be taken care of when Jen is working with you!"

bachmann74

May 19, 2022

5  out of  5 rating by bachmann74
"Great communication and took the time to make sure I was getting exactly what I needed and understood my policy’s thoroughly. Very satisfied would recommend there services to anyone."

Izzy Hernandez-Llamas

March 21, 2022

5  out of  5 rating by Izzy Hernandez-Llamas
"Jen Johnston and team are hands down one of the best in business - My family and I have been working with Jen for several years and we couldn't be happier with the level of support regarding our home, auto, and life insurance policies. Always super helpful and very thorough, has saved us a lot of money and increased our coverage at the same time. If anyone is looking to to make a change I highly recommend Jen Johnston's as your insurance agent, you wont be disappointed!"

Joseph Mutua

March 16, 2022

5  out of  5 rating by Joseph Mutua
"Jen's office is the best insurance office in my books. They are very prompt when taking care of customers from my own experience. I recently had an issue with the towing service provided by State Farm. They took care of the issue and went over and beyond a typical insurance agent."

Liz Ahern

March 8, 2022

5  out of  5 rating by Liz Ahern
"I appreciate having Jen handle all our insurance, from home to auto to life insurance. She is beyond knowledgable about the best scenario for us and is always a phone call away when we need help or have a question."

Fely Rivera

March 8, 2022

5  out of  5 rating by Fely Rivera
"I have been under the superb care of Jen Johnston, State Farm, for many, many years. She and her staff are very caring and professionalism is one of their assets. Their people skills, honesty, communication skills and wisdom inspires me to be their FOREVER client. I am treated like their family (but we are not family related.) Thanks for the valuable service from this great company!"